KYC (Know Your Customer) verification is mandatory on xb8 and must be completed before your first withdrawal. It's best to start the process right after registering so there are no delays when you're ready to cash out.
Required documents:
- National ID Card (NID): Take clear photos of both the front and back. Make sure your name and date of birth are fully legible.
- Passport (alternative): If you don't have an NID, a photo of the main page of your passport is acceptable.
- Selfie photo: You must submit a clear selfie holding your NID in hand.
Step-by-step process:
1 Log in to your account and go to the Profile section.
2 Click on "Identity Verification" or the "KYC" option.
3 Upload the required images (JPG/PNG, max 5MB).
4 Verification is typically completed within 24 hours of submission. For urgent cases, request expedited review via live chat and it can be done in 4–6 hours.
Tips: The details on your NID must match the name and information provided at registration. Any mismatch may result in verification being rejected.
Xb8's interface is in Bengali by default, as it's built with Bangladeshi users in mind — but you can always switch the language if you prefer.
How to change the language:
1 Click the language icon or flag at the top right of the page.
2 Select your preferred language from the dropdown — there are several options available, including Bengali (Bangladesh) and English.
3 Changes made while logged in are automatically saved to your profile settings.
Good to know: Our support team can always respond in Bengali — so if you run into any issues, just write to us in Bengali for a faster resolution.
Xb8 customer service operates on Bangladesh time and is available 24/7, seven days a week.
Live chat is the fastest option — click the chat button at the bottom right of any page. For email, include your account number/mobile and a description of the issue for a quicker resolution.
The wagering requirement (WR) is the condition that determines how many times you need to bet before withdrawing bonus funds. It may sound complicated at first, but it's simple once you get the hang of it.
How it's calculated:
Say you deposit ৳1,000 and receive an additional ৳1,000 as a 100% bonus. If the bonus WR is 10x, then:
This means once you complete ৳10,000 in total bets, you can withdraw your bonus. For Sports Betting, bets at minimum odds of 1.50 generally count. Casino games may have different contribution rates — details on the Bonus page See.
Quick tip: Spreading your bets out daily makes it easy to meet the WR within 30 days. Don't put it all on one big bet.
At xb8, only one account is permitted per NID/passport, mobile number, and email address.
However, separate members of the same household (such as a husband and wife, or two siblings) may each create their own account, provided they use completely different NIDs, mobile numbers, and email addresses and are distinct individuals.
Strictly prohibited:
- Multiple accounts held by the same person.
- Opening multiple accounts to claim bonuses repeatedly.
- Creating an account using someone else's NID.
Warning: Rule violations will result in permanent account suspension and possible balance forfeiture. Details Terms & Conditionsis on.
All the latest promotions and offers from xb8 Latest promotions Available on the page — updated regularly, with new offers typically added once a week.
Where to find offers:
- Promotions page: Full details on all offers — terms, validity, and how to claim.
- After logging in, go to your dashboard: Offers personally customized for your account.
- Email & SMS: Keep notifications enabled during registration to get updates on new offers.
- Bonus page: Current active bonus and WR progress.
Xb8's welcome bonus is credited automatically — no separate code needed. Here's how it works:
1 Complete your registration: Register with accurate information.
2 Make your first deposit: Deposit a minimum of ৳300 via bKash, Nagad, or Rocket.
3 Claim your bonus: Within minutes of your payment being confirmed, the 100% bonus will be credited to your balance.
Example: Deposit ৳3,000 and get an extra ৳3,000 as a bonus — giving you ৳6,000 to start playing with. See full terms. on the Bonus page See.