Your personal information matters to us. This page explains in detail what data we collect, why we collect it, and how we keep it secure.
Xb8 never treats privacy as a formality — it's a core responsibility
All data transmissions are protected with 256-bit SSL/TLS encryption. Your payment information and personal details cannot be accessed by any third party.
Bank-grade securityXb8 never sells your personal data to advertisers or third parties. Your information is used solely for service delivery and security purposes.
100% secureYou have the right to view, correct, and request deletion of your personal data. Contact our support team at any time.
User-controlledAll data is stored on internationally compliant servers with regular backups. Firewalls are active to prevent unauthorized access.
24/7 monitoringIndependent third-party security experts regularly review xb8's data protection practices, and improvements are made based on their findings.
Independent verificationNo marketing emails or notifications will be sent if you prefer not to receive them. Opting out is simple and takes effect immediately.
Your preferencesXb8 (referred to in this document as "we", "us", or "the platform") places the highest priority on protecting the personal data of users in Bangladesh. This Privacy Policy ("Policy") applies to the xb8 website, mobile app, and all associated services.
By using any xb8 service, you confirm that you have read and agree to this Privacy Policy. We believe privacy is a fundamental human right, which is why this policy is written in language that is as clear and straightforward as possible.
In short: We only collect the information we need, keep it secure, and never share it without your permission.
Xb8 collects different types of information at different stages. Here's a full breakdown:
| Data type | Reason for collection | Retention Period |
|---|---|---|
| Identity information | Account creation & KYC | 5 years after account closure |
| Transaction Information | Payment processing & auditing | 7 years, as required by law |
| Usage logs | Security & Service Improvement | Up to 2 years |
| Cookies | Session Management | End of session / 30 days |
| Communication history | Support & Complaint Resolution | Up to 3 years |
Xb8 only collects information for a reason. Every piece of data serves a specific purpose:
Our policy: Your information will only be used for the purposes stated above. Your consent will be obtained before it is used for anything else.
Xb8 uses the information we collect in the following ways:
Your name, mobile number, and email are used to identify your account and during the login process. If two-factor verification (2FA) is enabled, your mobile number is used to send OTPs.
Payment details are used to process deposits and withdrawals. xb8 does not store payment card details directly — all transactions are handled through a PCI-DSS certified gateway.
Relevant offers and content may be shown based on your betting preferences and usage patterns. This personalization is never shared with third parties.
With your consent, we may send you emails or SMS about new bonus offers, promotions, and updates. You can withdraw this consent at any time.
Xb8 never sells your personal data. However, information may be shared in the following specific circumstances:
Our guarantee: Any data shared with third parties is limited to the minimum necessary, and those parties are contractually bound to uphold the same privacy standards we do.
In some cases, data may be processed on servers outside Bangladesh. However, all such transfers are carried out in full compliance with GDPR and international data protection standards.
Xb8 uses cookies on its website and app. Cookies are small text files stored on your device that help the platform recognize you.
You can disable all cookies through your browser settings, though doing so may affect certain parts of the platform.
Xb8 follows industry-leading standards to keep your data secure:
As an xb8 account holder, you have the following rights regarding your personal data:
You can request to see what personal data we hold about you.
You can request corrections to any inaccurate information.
You may request deletion of your data under certain conditions.
You can request that the use of your data be restricted in certain circumstances.
You can receive your data in a structured format.
You can opt out of marketing communications at any time.
To exercise your rights: Email us at support@xb8.biz. We'll respond within 30 days.
Xb8 strictly does not provide services to anyone under the age of 18. Our KYC process enforces this. If we discover that a minor has created an account, it will be suspended immediately and all associated data will be deleted.
If you believe your child is using xb8, please contact us immediately at support@xb8.biz.
A note for parents: Do not stay logged in to your xb8 account on shared devices, and keep your password private.
The xb8 platform integrates certain third-party services — such as payment gateways and game providers. These services have their own privacy policies, and xb8 is not responsible for them.
These third-party services receive only the minimum data needed to perform their specific functions, and all of them are bound by data protection agreements with us.
Xb8 may update this Privacy Policy from time to time. For any significant changes, a notification will be sent to your registered email and a banner will be displayed on the platform.
Updated policies take effect 14 days after the publication date. If you do not agree within this period, you will have the option to close your account. The latest version is always available at xb8.biz/privacy-policy.
For any privacy-related questions or concerns, please contact our Data Protection Officer:
We take every request seriously and aim to provide a formal response within 30 days.